Privacy Policy

Effective Date: September 28, 2026

At XCEL Staffing Solutions, our hiring philosophy is built on strong relationships. Clients and candidates thrive in mutually beneficial partnerships, where each party grows and succeeds over time. Creating and nurturing these connections is central to our approach, ensuring that business supports individuals, families, and communities.

1. Information We Collect

The following types of personal information are collected from prospective clients and employees through our website:

  • Name
  • Phone number
  • City and state
  • Email address
  • Information voluntarily submitted through our contact, employment, complaint, or concern-reporting forms
  • Supporting documents or other information voluntarily provided through website forms
  • Certain technical information that may be automatically recorded when you access or submit information through the website, such as your IP address, browser type, device information, date and time of access, and related system or security information
When submitting a complaint or concern, providing your name and contact information may be optional. However, even when a report is submitted without identifying information, certain technical information, such as an IP address, may still be automatically recorded by the website, hosting environment, security systems, or related technologies.

2. How We Collect Information

Information may be collected directly when you voluntarily submit information through forms on our website, including our Contact Us form and complaint or concern-reporting forms.

Certain technical information may also be collected automatically when you visit or interact with the website. This information may be generated by the website, web server, hosting provider, security tools, analytics services, or other technologies used to operate and protect the website.

3. How We Use Your Information

Information collected through the website may be used for purposes including:

  • Responding to prospective client inquiries
  • Matching prospective employees with available employment opportunities
  • Reviewing, investigating, and responding to complaints or concerns submitted through the website
  • Contacting an individual regarding a submitted complaint or concern when permission and contact information have been provided
  • Maintaining website security, preventing misuse, troubleshooting technical issues, and protecting the integrity of website systems
  • Understanding website usage and improving the website experience

4. Sharing of Information

XCEL Staffing Solutions does not sell personal information collected through its website. Information submitted through website forms is used for the purposes described in this Privacy Policy and may be made available to appropriate XCEL Staffing Solutions personnel when necessary to respond to an inquiry, review a complaint or concern, or administer website operations. Technical information may also be processed or stored by service providers involved in operating, hosting, securing, or maintaining the website, subject to their applicable services and privacy practices.

5. Data Security

Xcel Staffing Solutions strives to use commercially acceptable means to protect personal information but cannot guarantee absolute security. Appropriate security measures are currently being implemented to safeguard your data.

6. Your Rights

Direct access to modify, delete, or correct personal information through the website is not available. Requests for changes or deletions can be submitted via email to contact@thexcelgroup.com.

7. Cookies and Tracking Technologies

Cookies are used solely for analytics purposes. They help Xcel Staffing Solutions understand website usage and improve the user experience.

8. Third-Party Links

The website contains links to third-party websites, including:

  • Our third-party system for current employees
  • Fringe Benefit Group for Healthcare Bluebook
  • Our Facebook Company Page
  • Our LinkedIn Company Page

Please note that these third-party sites are not operated by us, and we have no control over their content or privacy practices. We recommend reviewing the privacy policies of these sites before providing any personal information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: contact@thexcelgroup.com

10. Governing Law

The Privacy Policy is governed by and interpreted according to the laws of the state of Illinois, without regard to conflict of law principles.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on the website with an updated effective date. Reviewing this Privacy Policy periodically is encouraged.